Protecting your personal data at betha is our highest priority. This Privacy Policy explains in detail how we collect, use, and safeguard your information.
Important: By using betha.bet, you agree to this Privacy Policy. If you have any questions about how your information is used, feel free to reach us at any time support@betha.betto contact us.
Betha (betha.bet) is an online gaming and betting platform committed to delivering the best experience for Bangladeshi users. We believe your privacy is a fundamental right, and protecting it is our responsibility.
This Privacy Policy ("Policy") explains what information betha collects, why it is collected, how it is used, and what measures are taken to protect your data. This Policy applies to the betha.bet website, mobile app, and all related services.
We never sell or unauthorizedly share your personal information with third parties. Every data point you entrust to betha is protected under strict security protocols.
This privacy policy has been developed in compliance with the GDPR (General Data Protection Regulation) and international data protection standards.
Betha collects a limited amount of necessary information to deliver the best experience. We only collect what is genuinely needed.
Information you provide during registration and account use:
| Data Type | Example | Requirements |
|---|---|---|
| Identity Information | Full name, date of birth, gender | Mandatory |
| Contact Information | Email, mobile number, address | Mandatory |
| KYC Documents | NID, Passport, Driving License | For withdrawals |
| Payment Information | Mobile Banking Number, Bank Account | For Transactions |
| Communication Records | Live chat and email correspondence | For service improvement |
Certain technical information is collected automatically while you use betha:
In some cases, we receive information from verified third-party sources — for example, transaction confirmation data from payment providers such as bKash, Nagad, and Rocket. This information is used solely to verify your transactions.
Betha uses your information only for specific and legitimate purposes. A complete list of how we use your data is provided below:
We never sell your information to third parties for advertising purposes or use it outside the scope of relevant services.
Betha shares your data only to a very limited extent and strictly when necessary. We never sell your information.
| Recipient | Purpose | Data Type |
|---|---|---|
| Payment Providers | Transaction Processing | Payment Information |
| KYC Service Providers | Identity Verification | Identity Documents |
| Law Enforcement Authorities | Legal Obligations | Required Information |
| Game Providers | Game Operations | Gaming Data Only |
| Security Partners | Fraud Prevention | Limited Data |
All third-party partners are contractually bound to comply with betha's privacy standards and may only use your data for specified purposes.
Betha uses cookies and similar technologies on its website and app to enhance your experience.
You can disable non-essential cookies at any time through your browser settings. However, disabling certain cookies may limit some features on betha.
A cookie consent banner is displayed on your first visit to betha, where you can set your cookie preferences.
Betha protects your data using the highest industry-standard security technologies. Our security team remains vigilant 24 hours a day, 7 days a week.
No method of transmission over the internet is 100% secure. That said, betha is committed to maintaining the highest level of security. If you notice anything suspicious on your account, please notify us immediately.
You have several important rights regarding your data, all of which betha respects and actively supports.
You can find out at any time what data betha holds about you and how it is being used.
You can request a correction to any inaccurate or incomplete information at any time.
In certain circumstances, you may request the deletion of your data (except where legal obligations require its retention).
In certain circumstances, you may request that the processing of your data be temporarily restricted.
You can request to download your data in a readable format.
Where data is processed on the basis of consent, you may withdraw that consent at any time.
To exercise these rights support@betha.betto email us. We will respond to your request within 30 days.
Betha does not retain your data beyond what is necessary. Each type of data is subject to a specific retention policy:
| Data Type | Retention Period |
|---|---|
| Account Information | While account is active + 5 years |
| Transaction Records | Minimum 5 years (legal obligation) |
| KYC Documents | 5 years after account closure |
| Support Conversations | 3 Years |
| Login Logs | 1 year |
| Marketing Preferences | Until consent is withdrawn |
Once the designated retention period expires, data is securely deleted or anonymized.
Betha strictly refrains from serving anyone under the age of 18. We do not knowingly collect or process personal information from minors.
If you suspect that a minor you know is using betha, please contact us immediately support@betha.betto let us know.
Betha may update this Privacy Policy from time to time. In the event of changes, we will:
For significant changes, we will seek your active consent. Continued use of betha after any changes will be considered acceptance of the updated policy.
We recommend visiting this page regularly to stay up to date with our latest policy.
If you have any questions, concerns, or requests regarding this Privacy Policy, please get in touch with us. Our data protection team is always ready to help.
Support@betha.bet
24/7 support available
Response within 30 days
We don't just say your data matters to us — we prove it.
All your data is secured with 256-bit AES encryption — the same technology used by the world's leading financial institutions. Your information is in the safest possible hands at betha.
Betha never sells your personal data to third parties. Your data belongs to you — that is our core commitment, and we uphold it without exception.
We are transparent about what data we collect and why. No hidden agendas — you will always know exactly how your information is being used.
View, edit, download, or delete your data — you're always in control. betha fully respects your right to privacy.
Betha adheres to the highest international data protection standards, including GDPR. Our policy is built on globally recognized best practices.
In the event of any security incident, we are obligated to notify you within 72 hours. Our systems are monitored 24/7 to ensure any threats are addressed immediately.