Gaming should be fun — never a burden. betha believes every player deserves a healthy, responsible gaming experience, and we're here to support you every step of the way.
All responsible gaming tools on betha are free to use. Set your own limits — we'll help you stick to them.
Responsible play means keeping gaming as one part of your entertainment — not the center of your life or a solution to financial problems. At betha, we encourage every player to enjoy gaming in a mindful, balanced way.
Online gaming is growing fast in Bangladesh. But like any form of entertainment, it can become a problem for some people. betha wants to keep you on the right side of that risk — which is why we equip you with the tools and knowledge for responsible play from the very start.
Remember — gaming is meant to be fun. If it ever starts to feel like a burden, that's a sign it's time to step back. betha is always here to respond to that signal.
Core Principles: Gaming is entertainment, not a guaranteed way to earn money. Never play with funds you can't afford to lose, as it may impact your daily life.
Problem gaming doesn't always start overnight — it develops gradually. Watch out for these warning signs in yourself:
Spending beyond your set budget, or placing bigger bets to try to win back what you've lost.
Spending hours gaming with little to no time left for family or work.
Feeling restless or irritable when you can't game, or using gaming as a way to cope with stress.
Lying to or having relationship problems with family or friends due to gaming.
Borrowing money or dipping into savings to keep gaming — and hiding it from others.
Repeatedly trying to cut back on gaming but failing, and feeling like you're losing control.
If you recognize any of the signs above in yourself, start using betha's responsible gaming tools now or get in touch with us.
Betha has developed a range of dedicated tools to help players stay in control of their gaming. They're completely free and accessible at any time from your account settings.
Set your own maximum deposit amount — daily, weekly, or monthly. Limits take effect immediately once set. To increase a limit, a 24-hour waiting period is required, helping you avoid impulsive decisions.
You can set a limit on how much you wager over a given period. This helps prevent you from placing large bets on impulse.
You can set a maximum loss limit for any given period. Once you reach that limit, your gaming will automatically be paused.
Set a time limit for each gaming session. Once the limit is reached, betha will automatically remind you and suggest taking a break.
While you're gaming, regular reminders will let you know how long you've been playing and how much you've spent — helping you make informed decisions.
If you feel like you need a break, you can pause your gaming for anywhere from 24 hours to 6 weeks. During this time, you won't be able to log in.
If you feel you need a longer break, our self-exclusion feature lets you close your account for anywhere between 6 months and 5 years. During this period, you won't receive any promotional emails either.
Using these tools isn't a sign of weakness — it's a sign of maturity and self-awareness. betha's most seasoned players are also the ones who make the most of these features.
Betha strictly prohibits anyone under 18 from accessing the platform. Age verification is mandatory for every user as part of our KYC process.
It's worth taking a few steps to prevent younger family members from accessing betha on your devices:
If you have any concerns about your gaming, you're not alone. betha's support team and external specialist organizations are always ready to help.
Reach out to betha's customer support: support@betha.bet — Also available via live chat 24/7. Everything you share is kept completely confidential and non-judgmental.
Asking for help takes courage. If you feel gaming is having a negative impact on your life, talk to us today.
Answer the questions below to see whether your gaming habits are in a healthy place.
Decide how much you're willing to spend before you start playing — and stick to it.
Decide in advance how long you'll play. Set an alarm.
Don't place large bets out of excitement after a win or frustration after a loss.
Take at least a 10-minute break every hour. Drink some water, go for a walk.
Use betha's limit-setting tools — they're built with you in mind.
Our responsible gaming team is available 24/7. Reach out anytime — complete confidentiality guaranteed.
support@betha.bet
Also available via live chat
Use these tools anytime to keep your gaming experience balanced on betha.
Set a maximum deposit amount on a daily, weekly, or monthly basis. Decreases take effect immediately; increases require a mandatory 24-hour waiting period.
Effective ImmediatelySet a maximum amount you're comfortable losing over a given period. Once you hit that limit, gaming will automatically stop.
Automatic ProtectionSet a maximum time limit for each gaming session. Once the time is up, you'll receive an alert and be encouraged to take a break.
Time AwarenessAt set intervals, you'll be reminded of how long you've been playing and how much you've spent in total.
Regular RemindersPause your gaming for anywhere between 24 hours and 6 weeks. During this period, both login and deposits will be disabled.
Take a BreakLock your account completely for anywhere between 6 months and 5 years. No promotional messages will be sent during this period.
Long-Term ProtectionWe don't just follow the rules — we genuinely care about your wellbeing.
At betha, player wellbeing comes before everything else. Your welfare matters more to us than profit — that's a core principle of how we operate.
All responsible gaming requests are handled with complete confidentiality. Your information is never shared with third parties.
Our customer care team is specially trained in responsible gaming. They'll listen without judgment and point you toward the right support.
Your complete gaming history — wins, losses, and spending details — is available to view at any time. No hidden information.
If our automated system detects unusual gaming patterns, it will proactively alert you and offer assistance.
If you're worried about a family member's gaming, reach out to us. We're ready to offer support and guidance to families as well.
Secure your gaming in just a few simple steps.
Log in to your betha account and click the profile icon in the top right corner.
Go to your settings menu and select the "Responsible Gaming" option.
Choose whichever tools suit your needs — deposit limits, session limits, break mode, or self-exclusion.
Enter your preferred value and confirm. Some tools take effect immediately, while others are applied after 24 hours.
If you run into any issues, contact our support team via live chat or email.